Lifescripts for Managers
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Lifescripts for Managers: What to Say to Get What You Want in Life's Toughest Situations

Lifescripts for Managers: What to Say to Get What You Want in Life's Toughest Situations


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About the Book

This volume covers dealing with subordinates, peers, and superiors, including how to ask for a budget increase, turn down a raise request, deal with brown nosing, handle flirtation, and warn a superior of a potential problem. Includes 40 dialogue flowcharts.

Table of Contents:
Contributors. Introduction: The Magic of Lifescripts. PART ONE: LIFESCRIPTS FOR SUBORDINATES. Giving a Negative Performance Review. Turning down a Subordinate's Raise Request. Adding Responsibility to a Subordinate without More Pay. Announcing a Salary Reduction to a Subordinate. Telling a Subordinate to Watch His Drinking. Turning down a Subordinate's Promotion Request. Reprimanding an Alleged Sexual Harasser. Stopping Backstabbing among Subordinates. Insisting on Better Hygiene from a Subordinate. Terminating a Subordinate. Demanding Better Work Habits from a Subordinate. Correcting Repeated Mistakes by a Subordinate. Putting an End to a Subordinate's Gossiping. Reducing the Size of a Subordinate's Staff. Reducing the Size of Subordinate's Workspace. Turning down a Subordinate's Request to Hire His Offspring. Sending a Voluntary Termination Hint to a Subordinate. Asking a Subordinate to Improve Her Appearance. Suggesting a Subordinate Improve His Voice Manners. Handling a Flirtatious Subordinate. Suggesting a Subordinate Consider. Psychotherapy Questioning a Subordinate's Expense Report. Handling a Subordinate's Personal Use of Equipment. Asking if a Subordinate Is a Victim of Domestic Abuse. Dealing with a Brownnosing Subordinate. Apologizing to a Subordinate for Your Own Behavior. Turning down a Subordinate's Request for Time Off. PART TWO: LIFESCRIPTS FOR SUPERIORS. Asking Your Superior for More Staff. Asking Your Superior for a Budget Increase. Warning Your Superior of Potential Client Problems. Warning Your Superior of Potential Vendor Problems. Apologizing to Your Superior for Your Own Backstabbing. PART THREE: LIFSCRIPTS FOR VENDORS. Asking a Vendor to Lower Her Price. Complaining to a Vendor about His Service. Soliciting a Bid from a Vendor. Asking a Vendor to Accelerate His Work. Resisting a Vendor's Commercial Bribery. Threatening Litigation against a Vendor. Index.


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Product Details
  • ISBN-13: 9780028626222
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: Hungry Minds Inc,U.S.
  • Height: 230 mm
  • Returnable: N
  • Weight: 283 gr
  • ISBN-10: 0028626222
  • Publisher Date: 05 Mar 1999
  • Binding: Paperback
  • Language: English
  • Sub Title: What to Say to Get What You Want in Life's Toughest Situations
  • Width: 155 mm


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