Innovatives Servicedesign im ITIL-Kontext
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Innovatives Servicedesign im ITIL-Kontext: Erfolgreiche Methoden für zukunftssichere IT-Services

Innovatives Servicedesign im ITIL-Kontext: Erfolgreiche Methoden für zukunftssichere IT-Services


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About the Book

Die IT-Welt befindet sich in einem ständigen Wandel, und Unternehmen stehen vor der Herausforderung, ihre IT-Services agil, effizient und zukunftssicher zu gestalten. "Innovatives Servicedesign im ITIL-Kontext" von Jonas Fischer bietet eine umfassende Anleitung für IT-Profis, die das volle Potenzial des Service-Designs im Rahmen von ITIL aus-schöpfen möchten. Dieses Buch vereint Theorie und Praxis, um die wichtigsten Prinzipien, Methoden und Werkzeuge des Servicedesigns verständlich und praxisnah zu vermitteln. Dabei legt Jonas Fischer den Fokus auf innovative Ansätze, die nicht nur den aktuellen Anforderungen gerecht werden, sondern auch langfristig geschäftlichen Mehrwert schaffen. Von der Definition zentraler Rollen und Verantwortlichkeiten bis hin zu konkreten Lösungen für Herausforderungen im Designprozess liefert dieses Buch wertvolle Einblicke für Fachleute, Führungskräfte und IT-Teams. Lesen Sie, wie Sie: ITIL-Kernprozesse strategisch und operativ für Ihr Unternehmen nutzen. zukunftssichere und benutzerorientierte IT-Services entwickeln. agile Methoden und neue Technologien in den Servicedesign-Prozess integrieren. Risiken minimieren und die Qualität Ihrer Services kontinuierlich verbessern. Mit Fallstudien, Best Practices und praktischen Tipps ist "Innovatives Servicedesign im ITIL-Kontext" ein unverzichtbarer Leitfaden für alle, die IT-Services mit Verantwortung, Effizienz und Innovation gestalten möchten. Machen Sie den nächsten Schritt in der Welt des Servicedesigns - für heute und morgen.


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Product Details
  • ISBN-13: 9783384489562
  • Publisher: Tredition Gmbh
  • Publisher Imprint: Tredition Gmbh
  • Height: 210 mm
  • No of Pages: 302
  • Returnable: N
  • Spine Width: 17 mm
  • Weight: 412 gr
  • ISBN-10: 338448956X
  • Publisher Date: 10 Jan 2025
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Returnable: N
  • Sub Title: Erfolgreiche Methoden für zukunftssichere IT-Services
  • Width: 148 mm


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