Pediatric Telephone Protocols: Office Version

Pediatric Telephone Protocolsis the go-to triage resource at thousands of practices and hundreds of call centers nationwide. Now this AAP best seller from telehealth pioneer Dr. Schmitt covers an even broader spectrum of caller concerns with 6 brand new protocols. And it' even quicker and easier to use. With this must-have resource you get proven prescriptions for phone care quality. You'll see benefits like: Highlighted assessment questions that help you quickly evaluate patient problems and select the appropriate disposition: 911 call, ED referral, office visit, home care Parent reassuring home care instructions Medication questions, dosages, and recommendations Find-it-fast index helps to quickly zero-in on caller concerns Detailed User' Guide serves as a valuable training tool Reproducible log sheets help standardize call documentation and save charting time Quality assurance checklist eases staff training and evaluation and improves caller satisfaction Key features include Completely updated and revised 16th edition. New section on Skin/Bites that includes 27 protocols. 6 new protocols for a total of 143: Bronchiolitis Follow-up Call, Eczema Follow-up Call, Eye-Swelling, Mosquito Bite, Newborn Acts Sick, and Warts.

Table of Contents:
Infants Bottle-Feeding (Formula) Questions Breastfeeding Questions Circumcision Problems Cradle Cap Crying, Before Months Old Crying, Months and Older Diaper Rash Foreskin Care Questions Hernia, Umbilical Jaundice, Newborn Newborn Acts Sick Newborn Appearance Questions Newborn Rashes and Birthmarks Newborn Reflexes and Behavior Spitting Up (Reflux) Tear Duct, Blocked Thrush Umbilical Cord Symptoms Skin/Bites Animal Bite Athlete's Foot Bee or Yellow Jacket Sting Chickenpox, Diagnosed or Suspected Eczema Fifth Disease Fire Ant Sting Frostbite and Cold Exposure Hand-Foot-and-Mouth Disease Hives Impetigo (Infected Sore) Insect Bite Lice Mosquito Bite Poison Ivy/Oak/Sumac Rash, Amoxicillin or Augmentin Rash, Widespread While on Drugs Rash or Redness, Localized Rash or Redness, Widespread Ringworm Skin, Foreign Body Skin, Lump or Localized Swelling Spider Bite Sunburn Tick Bite Warts Wound Infection Suspected A-Z A Abdominal Pain Arm Pain Asthma Attack B Back Pain Bronchiolitis Follow-Up Call Burns C Chest Pain Colds Constipation Cough Croup D Diarrhea Dizziness E Ear, Congestion Ear, Discharge Ear, Foreign Body Ear, Pulling at or Rubbing Ear, Swimmer's Ear Infection Follow-up Call Earache Eye, Allergy Eye, Foreign Body Eye, Pus or Discharge Eye, Red Without Pus Eye, Swelling F Fever Fluid Intake, Decreased Food Reactions H Headache I Immunization Reactions Infection on Antibiotic Follow-up Call Influenza (Flu), Seasonal L Leg Pain Lymph Nodes, Swollen M Menstrual Cramps Mentrual Period, Missed or Late Mouth Ulcers N Nasal Allergies (Hay Fever) Neck Pain or Stiffness Nose, Foreign Body Nosebleed P Penis/Scrotum Symptoms Before Puberty Penis/Scrotum Symptoms After Puberty Pinworms Psychosocial Problems Puncture Wound S Scrotum Swelling or Pain Sinus Pain or Congestion Sore Throat Stools, Blood In Stools, Unusual Color Strep Throat Infection Follow-up Call Sty Suture or Staple Questions Swallowed Foreign Body T Teething U Urination Pain (Female) Urination Pain (Male) V Vaginal Bleeding Before Puberty Vaginal Bleeding After Puberty Vaginal Itching (Irritation) Before Puberty Vaginal Symptoms or Discharge Before Puberty Vaginal Symptoms or Discharge After Puberty Vomiting With Diarrhea Vomiting Without Diarrhea W Weakness (Generalized) and Fatigue Wheezing (Other Than Asthma) Emergencies Anaphylaxis Breathing Difficulty, Severe Choking, Inhaled Foreign Body Confusion (Delirium) Eye, Chemical In Fainting Heat Exposure (Heat Exhaustion and Heatstroke) Poisoning, Ingestion Seizure With Fever Seizure Without Fever Injuries Abdominal Injury Arm Injury Back Injury Chest Injury Ear Injury Eye Injury Finger Injury Genital Injury (Female) Genital Injury (Male) Head Injury Leg Injury Mouth Injury Neck Injury Nose Injury Skin Injury (Bruises, Cuts, and Scrapes) Toe Injury Tooth Injury Exposures Infection Exposure Questions Influenza (Flu) Exposure Strep Exposure (Strep Contacts) Whooping Cough Exposure OTC Medications Dosage Tables for Over-the-CounterMedications Fever and Pain Medicines Short-acting Antihistamine(6-8 Hours) Long-acting Antihistamines (24 Hours) Cough Suppressants User's Guide User's Guide for the Telephone Triager Prioritizing Calls Checklist for Telephone Triagers 911 Checklist for Office Support Staff or Answering Service Staff Telephone Log Sheet Samples Quality Assurance Checklist: Review of Call Documentation Prescription Medication Questions Over-the-Counter Medication Questions Reviewers of Pediatric Telephone Protocols Published Peer-Reviewed Research on Pediatric Call Centers Using Dr Schmitt's Pediatric Telephone Protocols References for All Protocols American Academy of Pediatrics Books American Academy of Pediatrics Section on Telehealth Care: How to Join Telemedicine and Pediatric Primary Care Index

About the Author :
Barton D. Schmitt, MD, FAAP, is a professor of pediatrics at the University of Colorado School of Medicine and medical director of the After-Hours Call Center at Children's Hospital Colorado in Aurora, CO. Dr Schmitt is also the author of My Child Is Sick!, published by the American Academy of Pediatrics (AAP). Dr Schmitt has received several awards, including the C. Anderson Aldrich Award for contributions in child development and the Education Award for contributions in pediatric education, both from the AAP.