The Inclusion Equation
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Book 1
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Book 1
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The Inclusion Equation: Leveraging Data & AI For Organizational Diversity and Well-being

The Inclusion Equation: Leveraging Data & AI For Organizational Diversity and Well-being


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About the Book

You can't manage what you can't measure. Now you can finally measure inclusion, well-being, and employee experience like you measure sales, churn, and profit. The Inclusion Equation gives you the tools, frameworks, and real-world proof to treat culture as business-critical infrastructure, not a feel-good initiative. Dr. Serena H. Huang led people analytics at PayPal, GE, and Kraft Heinz, and is one of today's most sought-after speakers on AI and the future of work. In this book, she shows you how to turn insight into action, and how to sell it to the toughest room: the C-suite. You'll learn how to: Design an employee experience that drives retention, innovation, and trust Use AI to detect burnout, disengagement, and flight risk before they hit your bottom line Build your leadership's data fluency with storytelling that moves decisions Link well-being and inclusion to business performance, even in tough budget cycles Backed by case studies from Microsoft, Meta, and Cisco, and grounded in what Gen Z actually wants from work, The Inclusion Equation is the practical, data-powered guide to leading in the AI era. Finally, a people strategy book your CFO will respect.

Table of Contents:
About the Author vii Acknowledgments ix Introduction xi Chapter 1: The Power of Data and AI in DEI and Well-being 1 Chapter 2: People Data Storytelling 49 Chapter 3: The Intersection of DEI and Well-being 95 Chapter 4: Quantify the ROI of DEI and Well-being Programs 131 Chapter 5: The Impact of AI on DEI and Well-being 171 Chapter 6: The Future of Work: Human-first 203 Index 221

About the Author :
DR. SERENA H. HUANG is revolutionizing how organizations approach talent, well-being, and DEI using data and AI. As a top AI keynote speaker and people analytics executive, she has led data analytics strategy at iconic brands like GE, Kraft Heinz, and PayPal. Through Data with Serena, she is helping companies worldwide reimagine work where well-being and profits coexist.


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Product Details
  • ISBN-13: 9781394294510
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: John Wiley & Sons Inc
  • Height: 234 mm
  • No of Pages: 256
  • Returnable: Y
  • Spine Width: 23 mm
  • Weight: 567 gr
  • ISBN-10: 1394294514
  • Publisher Date: 18 Feb 2025
  • Binding: Hardback
  • Language: English
  • Returnable: N
  • Returnable: N
  • Sub Title: Leveraging Data & AI For Organizational Diversity and Well-being
  • Width: 158 mm


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