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Telephony Volume 18

Telephony Volume 18


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About the Book

This historic book may have numerous typos and missing text. Purchasers can download a free scanned copy of the original book (without typos) from the publisher. Not indexed. Not illustrated. 1909 Excerpt: ... connections. Fig. 29 illustrates diagraiiimatically the relation between the number of originating calls which can be handled at one position with varying percentages of trunked calls. The method of determining the number of trunked calls will be described presently, and when the percentage has been obtained the number during the busy hour can be determined from the curve in Fig. 29. Having this number, and the total number of originating calls, the number of operators required can be obtained by division. The number of operators will also be the number of "A" positions required. (To be Concluded.) Co-operation of Operators Expected to Reduce Proportion of Wrong Number Errors. The following, from the Operating Bulletin of the Chicago Telephone Company, indicates one of the lines along which efforts to improve its service are being directed: "With all operating conditions on the most favorable basis, it is expected by the company that the service rendered will be ahead of any previously given. The principal point to be observed is accuracy of connection. Our slogan should be 'Get the Correct Number.' Over order wires, give the order as if you meant the 'B' operator to put it up on the right number without any possibility of a misunderstanding. Any 'A' operator can prevent the giving of wrong numbers by careful, conscientious work. 'A' operators share the responsibility with 'B' operators, but it is evidently their duty to get the order to the distant end in such a clear way that it cannot be misunderstood. If they take special interest in this feature and watch results, they will note how easily best results in this connection are obtainable. An 'A' operator should be able to sit at her position and steadily increase the length of time she is...


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Product Details
  • ISBN-13: 9781236450937
  • Publisher: Rarebooksclub.com
  • Publisher Imprint: Rarebooksclub.com
  • Height: 246 mm
  • No of Pages: 706
  • Spine Width: 36 mm
  • Width: 189 mm
  • ISBN-10: 1236450930
  • Publisher Date: 01 May 2012
  • Binding: Paperback
  • Language: English
  • Returnable: N
  • Weight: 1238 gr


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