Saunders Fundamentals of Medical Assisting

This new Medical Assisting text with supplemental materials provides an innovative, visually interesting, and well-written interactive package that will appeal to both the community college and career school market. Comprehensive coverage focuses on the impact of managed care and current health care trends to reflect the realistic viewpoint of the busy medical office environment in which today's Medical Assistants will find themselves. A key feature of the text is that it is organized to follow the way a patient moves through the medical office, from the time they check in at the front desk through their clinical experience, then back out to the front desk for checkout. This logical organization can easily be broken into separate administrative and clinical sections for programs who teach this information independently. Each chapter refers students to Internet resources and is linked to various supplements for further study and practice.

Table of Contents:
Chapter 1 Introduction UNIT I: The Medical Office Chapter 2 In the Typical Medical Office Chapter 3 What Kinds of Health Care Do Patients Look For and Why? UNIT II: Basic Concepts: Professionalism & Law, Communication, and Safety Chapter 4 Professionalism and the Law: How Do You Behave in the Workplace? Chapter 5 Communication: How Do You Speak in the Workplace? Chapter 6 Safety: How Do You Work Safely and Protect Patients? UNIT III: Preparing for the Patient Chapter 7 Telephone Techniques Chapter 8 Computers in the Medical Office Chapter 9 Scheduling Appointments Chapter 10 Medical Records and Filing Systems Chapter 11 Maintaining the Medical Office Chapter 12 Opening the Office and Checking Patients In UNIT IV: The Patient Visit Chapter 13 Medical Asepsis and Infection Control Chapter 14 Preparing the Patient for Examination Chapter 15 Taking Measurements and Vital Signs Chapter 16 Assisting with the Patient Examination Chapter 17 Assisting with Surgical Procedures Chapter 18 Taking Electrocardiograms Chapter 19 Assisting with Diagnostic Procedures Chapter 20 Diagnostic Imaging Chapter 21 Assisting with Treatments Chapter 22 Preparing and Administering Medications UNIV V: The Laboratory and Laboratory Tests Chapter 23 The Physician's Office Laboratory Chapter 24 Urinalysis Chapter 25 Phlebotomy, Hematology, and Coagulation Studies Chapter 26 Microbiology, Serology, and Chemistry UNIT VI: Special Populations Chapter 27 Pediatrics Chapter 28 Geriatrics Chapter 29 Obstetrics Chapter 30 Patients with Chronic and Terminal Disease Chapter 31 Emergency Care UNIT VII: Patient Teaching and Follow-Up Chapter 32 Teaching Patients in the Medical Office Chapter 33 Maintaining Health: Nutrition, Exercise and Self Examination Chapter 34 Oral Follow-Up Chapter 35 Written Follow-Up UNIT VIII: Financial Management and Health Insurance Chapter 36 Managing Practice Finances Chapter 37 Coding Chapter 38 Insurance Chapter 39 Billing, Claims Processing, Collections and Payroll UNIT IX: From Student to Professional Medical Assistant Chapter 40 Legal Issues in the Workplace Chapter 41 Managing the Office Chapter 42 Bioethical Issues Affecting Health Care Chapter 43 Professionalism: From Externship to Employment APPENDICES Appendix A Community Resources for the Medical Assistant Appendix B Common Medical Abbreviations Appendix C AAMA Entry-Level Competencies for the Medical Assistant Appendix D American Medical Technologists: Registered Medical Assistant Certification Examination Content Summary Glossary