Diversity at Work: The Practice of Inclusion(J-B SIOP Professional Practice Series)

Diversity at Work: The Practice of Inclusion How can organizations, their leaders, and their people benefit from diversity? The answer, according to this cutting-edge book, is the practice of inclusion. Diversity at Work: The Practice of Inclusion (a volume in SIOP’s Professional Practice Series) presents detailed solutions for the challenge of inclusion—how to fully connect with, engage, and empower people across all types of differences. Its editors and chapter authors—all topic experts ranging from internal and external change agents to academics—effectively translate theories and research on diversity into the applied practice of inclusion. Readers will learn about the critical issues involved in framing, designing, and implementing inclusion initiatives in organizations and supporting individuals to develop competencies for inclusion. The authors’ diverse voices combine to provide an innovative and expansive model of the practice of inclusion and to address its key aspects at the individual, group, and organizational levels. The book, designed to be a hands-on resource, provides case studies and illustrations to show how diversity and inclusion operate in a variety of settings, effectively highlighting the practices needed to benefit from diversity. This comprehensive handbook: Explains how to conceptualize, operationalize, and implement inclusion in organizations. Connects inclusion to multiple dimensions of diversity (including gender, race, ethnicity, nationality, social class, religion, profession, and many others) in integrative ways, incorporating specific and relevant examples. Includes models, illustrations, and cases showing how to apply the principles and practices of inclusion. Addresses international and multicultural perspectives throughout, including many examples. Provides practitioners with key perspectives and tools for thinking about and fostering inclusion in a variety of organizational contexts. Provides HR professionals, industrial-organizational psychologists, D&I practitioners, and those in related fields—as well as anyone interested in enhancing the workplace—with a one-stop resource on the latest knowledge regarding diversity and the practice of inclusion in organizations. This vital resource offers a clear understanding of and a way to navigate the challenges of creating and sustaining inclusion initiatives that truly work.

Table of Contents:
List of Tables, Figures, and Exhibits xiii Foreword xvii Allan H. Church and Janine Waclawski Preface and Acknowledgments xxi Bernardo M. Ferdman and Barbara R. Deane The Editors xxxiii The Authors xxxv Part One: Frameworks for Understanding Inclusion 1 1 The Practice of Inclusion in Diverse Organizations: Toward a Systemic and Inclusive Framework 3 Bernardo M. Ferdman 2 Communicating About Diversity and Inclusion 55 V. Robert Hayles Part Two: Individual and Interpersonal Perspectives and Practices 91 3 Creating Inclusion for Oneself: Knowing, Accepting, and Expressing One’s Whole Self at Work 93 Bernardo M. Ferdman and Laura Morgan Roberts 4 Strengthening Interpersonal Awareness and Fostering Relational Eloquence 128 Ilene C. Wasserman 5 Intercultural Competence: Vital Perspectives for Diversity and Inclusion 155 Janet M. Bennett 6 The Work of Inclusive Leadership: Fostering Authentic Relationships, Modeling Courage andHumility 177 Plácida V. Gallegos Part Three: Organizational and Societal Perspectives and Practices 203 7 From Diversity to Inclusion: An Inclusion Equation 205 Mary-Frances Winters 8 Inclusive Human Resource Management: Best Practices and the Changing Role of Human Resources229 Lynn R. Offermann and Tessa E. Basford 9 Inclusive Organization Development: An Integration of Two Disciplines 260 Allan H. Church, Christopher T. Rotolo, Amanda C. Shull, and Michael D. Tuller 10 The Development of Inclusive Leadership Practice and Processes 296 Lize Booysen 11 Creating Inclusive Climates in Diverse Organizations 330 Lisa H. Nishii and Robert E. Rich 12 Models of Global Diversity Management 364 Karsten Jonsen and Mustafa Özbilgin 13 Fostering Inclusion from the Inside Out to Create an Inclusive Workplace: Corporate andOrganizational Efforts in the Community and the Global Society 391 Michàlle E. Mor Barak and Preeya Daya Part Four: Key Application Issues and Domains 413 14 Global Benchmarks for Diversity and Inclusion 415 Julie O’Mara 15 The Chief Diversity Officer’s View of the Diversity and Inclusion Journey at Weyerhaeuser 431 Effenus Henderson 16 Creating Diverse and Inclusive Colleges and Universities 451 Kumea Shorter-Gooden 17 Fostering Inclusion from the Outside In: Engaging Diverse Citizens in Dialogue and Decision Making482 Carolyn J. Lukensmeyer, Margaret Yao, and Theo Brown 18 Building a Culture of Inclusion: The Case of UNAIDS 506 Alan Richter 19 Inclusion at Societal Fault Lines: Aboriginal Peoples of Australia 520 Charmine E. J. Härtel, Dennis Appo, and Bill Hart Part Five: Moving Forward 547 20 Inclusion as a Transformational Diversity and Business Strategy 549 Michael L. Wheeler 21 An I/O Psychologist’s Perspective on Diversity and Inclusion in the Workplace 564 Angelo S. DeNisi 22 Inclusion: Old Wine in New Bottles? 580 Stella M. Nkomo 23 Practicing Inclusion: Looking Back and Looking Ahead 593 Bernardo M. Ferdman and Barbara R. Deane Name Index 601 Subject Index 613

About the Author :
The Editors Bernardo M. Ferdman, Ph.D. (Editor) is professor of organizational psychology at Alliant International University in San Diego and a leadership and organization development consultant. He is a SIOP Fellow and consults, writes, speaks, teaches, and conducts research on diversity and inclusion, multicultural leadership, Latinos & Latinas in the workplace, and bringing one’s whole self to work. Barbara R. Deane (Associate Editor) is editor-in-chief for DiversityCentral.com and the Cultural Diversity at Work Archive and vice-president of The GilDeane Group, Inc. She writes, edits, consults, and speaks on diversity and inclusion and cross-cultural business issues. A division of the American Psychological Association and established in 1945, the Society for Industrial and Organizational Psychology (SIOP) is the premier association for professionals charged with enhancing human well-being and performance in organizational and work settings. SIOP has more than 7,000 members.